SMS Program Terms (US)

Last updated: 2026-08-18

Program name

Linq Up SMS Invites

Sender

Messages sent via Linq Up are routed through Twilio's SMS infrastructure under the brand "Linq Up," operated by Outlier Labs Inc. d/b/a Linq Up. Linq Up sends from two registered US numbers, both carrying this identical program and consent flow:

How opt-in works

Opt-in is collected through a web form. A host shares a plan invitation link with one person they already know. When the recipient opens that link, they confirm or enter their own phone number and must tick an unchecked consent checkbox before any SMS is sent to them. The exact consent language shown next to the checkbox is:

"I agree to receive texts from Linq Up about this plan. Msg & data rates may apply. Reply STOP to opt out anytime."

The checkbox sits directly above the confirm button, alongside a footnote stating the typical frequency (2-6 messages per plan), the HELP keyword, and links to this page, the Privacy Policy, and the Terms of Service. Linq Up never shares mobile numbers or consent records for marketing (see Privacy below), and sends no marketing messages.

A live example of the opt-in form is publicly available at linqup.ai/i/demo (tap "Looks good" to reach the phone-number and consent step; the demo records nothing and sends nothing). Each consent is stored server-side with a timestamp, IP address, user agent, and the exact consent text shown, and is confirmed by an opt-in SMS that repeats the program name, expected frequency, rate disclosure, and the STOP/HELP keywords.

What you'll receive

When a friend or family member ("the host") sets up a plan with you in Linq Up, you may receive transactional SMS messages on their behalf about that specific plan: the initial invite, time/place suggestions, confirmations, reminders, and reschedules. We do not send marketing messages, promotional broadcasts, or list-based outreach. Every message is tied to a one-to-one plan that the host explicitly initiated with you.

Frequency

Message frequency varies by plan, typically 2-6 messages per planning thread.

Message and data rates

Message and data rates may apply.

Opt out

Reply STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, or REVOKE to any SMS to immediately stop messages from Linq Up to that number. Reply START or UNSTOP at any time to re-subscribe.

Help

Reply HELP or INFO for help, or visit linqup.ai/help.

Customer support

Email support@linqup.ai for any question about the SMS program or your account.

Carrier

Carriers are not responsible for delayed or undelivered messages.

Privacy

See Privacy Policy. We do not share or sell mobile phone numbers, SMS opt-in data, or any consent records with third parties or affiliates for marketing or promotional purposes.

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